We want you to be delighted with any purchase you make from us. If any item is faulty, you can return it to us and we will either refund or replace it. We will also refund the cost of your postage. Please call us before returning any faulty item.
When you place an order a contract is made when we dispatch the goods to you. Before this time either party may cancel the order. If you have already paid we will give you a full refund.
You also have 14 days in which you may cancel the order starting the day after you receive the goods. During this period you may inspect the goods, but they must not be soiled or damaged, and you will pay for the cost of returning these items to us. Please notify us in writing or by email if you wish to cancel in this way. A cancellation form is provided here.